Return Policy Page
Return Policy
At Hutbaar BD, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it for a refund, exchange, or store credit, subject to the terms and conditions outlined below.
Eligibility Criteria
At Hutbaar BD, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it for a refund, exchange, or store credit, subject to the terms and conditions outlined below.
Eligibility Criteria
- To be eligible for a return, the item must be unused, unworn, and in the same condition as you received it. It must also be in its original packaging, with all tags and labels intact.
- Some products may be ineligible for return due to hygiene reasons, such as intimate apparel, cosmetics, and perishable goods, unless they are defective or damaged upon arrival.
- Customized or personalized items, as well as clearance or sale items, are generally not eligible for return unless they are faulty or not as described.
Return Process
- Initiate a Return: To initiate a return, please contact our customer support team within [number of days] days of receiving your order. Provide your order number and details of the item(s) you wish to return.
- Return Authorization: Once your return request is approved, you will receive a return authorization number and instructions on how to return the item(s). Please ensure that the item(s) are securely packaged to prevent damage during transit.
- Return Shipping: You are responsible for the cost of return shipping unless the item(s) are defective, damaged, or not as described. We recommend using a trackable shipping method to ensure that your return reaches us safely.
- Inspection and Processing: Upon receiving your return, our team will inspect the item(s) to verify their condition and eligibility for a refund or exchange. Once approved, we will process your refund, issue a store credit, or arrange for an exchange as requested.
Refund Policy
- Refunds will be issued in the original form of payment used for the purchase, excluding any shipping fees or other non-refundable charges.
- Please allow 7 business days for your refund to be processed and reflected in your account. Refund processing times may vary depending on your payment provider.
Exchanges
- If you wish to exchange an item for a different size, color, or style, please indicate your preference when initiating the return. We will do our best to accommodate your request, subject to product availability.
Thank you for shopping with Hutbaar BD!